GTC
General Terms and Conditions
Our General Terms and Conditions (AGB)
Our General Terms and Conditions (GTC) contain all the important information about the regulations for bookings, payments, cancellations and the stay in our apartments. They serve as a legal basis for transparent and fair cooperation and answer frequently asked questions about our services.
Payment options
We offer the following payment options: PayPal or bank transfer.
The entire accommodation price must be paid in advance.
There are no cash payment options on site.
50 % of the accommodation price must be paid within 14 days of your booking so that we can secure your reservation. The remaining amount is due 2 weeks before arrival. You will then receive a reminder email from us with all the details.
Services included
- Heating costs and electricity
- Villach-Ossiachersee Adventure Card
- WiFi
- Bed linen
- Towels - Kitchen towels
- Parking lot
- Partial e-charging station
- Partial air conditioning
Information
Prices incl. 10 % VAT.
Prices exclude final cleaning fee of 140/160 €
Prices excluding visitor's tax per person and day
from 17 years 2,70 €
No cleaning during your stay.
Dogs without food per stay extra cleaning €30
Accommodation and cancellation policies
Free cancellation is possible up to 60 days before arrival.
Starting 60 days before the arrival date – 100% of the total amount.